Contextual Training Platform for Your Employees

The VisualSP platform serves training and guidance in the flow of work to help your employees in context of their environment so they can solve problems when they arise.

See It In Action

Our Valued Clients

The Problem

Your Employees Are Struggling with Technology

Today’s workers use multiple web applications to do their jobs. The problem is, many do not fully understand how to use the technology efficiently. That leaves them frustrated and confused. It also means your technology investments are underutilized and your support burden rises.

The Solution

VisualSP Empowers Your Employees

VisualSP (Visual Support Platform) provides an in-context fully customizable training platform that is made available as an overlay on top of your enterprise web applications. Whatever app an employee is using, they are able to quickly access on-page training and guidance that shows how they can use the tool most effectively to do their job.

Whether it is tips for writing a formula in Excel Online or guidance for your company’s vacation booking tool, VisualSP provides help in the flow of work and at the moment of need.

VisualSP conducts a weekly product demo webinar so you can experience just how powerful VisualSP can be. Come join us at the next one!

product demo webinar

2M+

Help System Users

2K+

Training Assets

200+

Enterprise Clients

How Does VisualSP Help You?

How does learning at the moment of need benefit your organization?

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Happy employees

Employees are no longer frustrated by technology. Whenever they have a problem, VisualSP provides the answer.

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Increase tech ROI

Increase productivity and Return on Investment (ROI) from your enterprise software investment by making them easier for employees to use.

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Faster onboarding

Speed up your onboarding processes and allow users to quickly learn tasks and solve problems on their own using Just-In-Time help and learning.

Fewer support tickets

Reduce Tier 1 support tickets and achieve user adoption of your web applications by getting information to your users instantly while they are working on a task.

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Boost productivity

Save employees hours of time searching for answers or getting stuck in their processes.

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Supercharge training

VisualSP extends and enhances regular IT training by providing employees with reminders of how to use technology.

What Do You Want to Accomplish?

User Adoption of Technology

If you are a Microsoft Office 365 customer, we offer a large catalog of training assets (videos, walkthroughs, quick reference sheets) to help your employees gain familiarity throughout the entire suite of Microsoft apps including Microsoft Teams, OneDrive, SharePoint and hybrid implementations.

Learn about how our solution incorporates pre-made learning content for a quick launch as well as accommodates your own in-house training collateral.

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Communication of Compliance Training

As more key business processes move online, achieving compliance across your organization has grown in importance and become more urgent.

VisualSP puts your regulatory guidance and compliance training at your employees fingertips at the exact moment they need it in any web application. Rather than slowing down operations with pages of redundant info, learn how you can keep your team compliant and productive with VisualSP’s innovative solution.

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The Ideal Solution for Employee Training

Download our free white paper on how contextual microtraining can help train and support your employees

Download white paper

Testimonials

Hear What Our Customers Have to Say!

We’ve been providing high quality services and products to the best brands around the world since 2005.

More Testimonials

I was part of the product testing when we were originally seeking a product for SharePoint tier 1 support at TD Ameritrade and thought at that time that it was a no brainer to go with VisualSP. I was very happy when management approved the purchase and even happier after seeing the results. Our calls for support were substantially decreased; prior to having VisualSP, I received 3-4 times as many questions and requests for help. And now, your product interface has improved, the content is so much richer than when we first came on board, the growth of this product is very impressive. I would highly recommend it to anyone looking to enhance their tier 1 support.

Malinda Powell

SharePoint Senior Systems Analyst / TD Ameritrade

When I first joined NCBA, user adoption had been very low and the person that I replaced was too technical for the average end user to understand. As a result our end users did not understand the role of Office 365 in the organization. VisualSP has helped the organization by providing contextual help specific to the area that the end user is working in. The walkthroughs help our users navigate when they experience a new interface for the first time.

Jessica Garcia Moreno

Director SharePoint Administration / NCBA

My favorite part about VisualSP is the context sensitivity of the application. It knows who a user is, where they are and what kind of access they have within the application to be able to deliver specific instruction to that user in the time that they need it. The flexibility to be able to customize the VisualSP interface to be able to deliver our own content is also a big win.

Lynley Hipps

SharePoint Support Manager / TSYS

Our Office 365 journey has taken a couple of years and we knew the tools were out there, but our users appeared confused and adoption was suffering. Support tickets for how-to’s were at an all-time high and that is where VisualSP came in. VisualSP has given my team their time back to prioritize other projects and strengthen our organization.